Our month-to-month agreements ensure high quality support because service can be cancel at any time.
Never worry about an unexpected expense. Our services are provided on a flat rate basis with no hourly cap.
Our name stands for solutions from the beginning, capturing our founder’s goal of providing a strong foundation for the operations of small businesses.
Nonprofits face unique challenges that can be effectively addressed with the right IT solutions. At Onset Solutions, we offer specialized IT support for nonprofits, allowing you to focus on your mission while we handle your technological needs. Our services not only enable a secure and efficient technological infrastructure but also facilitate improved collaboration, communication, and data management across your organization.
Nonprofits often face budget constraints, but this doesn’t mean they should compromise on the quality of their IT support. We design our pricing plans to accommodate nonprofits while delivering top-tier service. We work hand-in-hand with you to identify valuable IT investments that align with your mission and support your specific objectives.
Address “how do I…” and “this isn’t working” challenges for staff. Includes troubleshooting software and hardware.
Make recommendations based on budget and needs. Configure services and ensure staff has the tools they need for success.
Assist with internet connectivity, general infrastructure (firewalls, switches, WiFi, servers) and remote access.
Serve as a thought leader for business I.T. needs. Advise on file storage, equipment replacements, changing business needs and more.
Apply software updates, oversee data backups, and monitor equipment status to proactively identify issues.
Our team can assist remotely or onsite depending on your needs.
One of the primary elements of our services is our focus on proactive support. We prioritize addressing potential IT issues before they escalate into significant problems impacting your daily operations.
By implementing regular maintenance, system monitoring, and security measures, we ensure that your technology infrastructure remains stable and secure, allowing you to focus on your core business functions.
Nonprofits handle sensitive data concerning donors, beneficiaries, and volunteers, making data security and privacy paramount. Our services include robust security measures such as encryption, secure access controls, and proactive network monitoring. We provide guidance on best practices to protect your organization’s precious data and ensure compliance with all relevant regulations.
Nonprofits also rely heavily on specific software applications and platforms for tasks like donation management, fundraising, and volunteer coordination. Our experienced team ensures these essential systems stay updated and function efficiently, enabling you to maximize the return on your technology investments.
We understand the value of strong relationships, especially in small businesses. Our team is always available for support, to answer questions, and to address any concerns. By developing robust relationships with our clients, we work together to ensure your tech infrastructure operates at peak performance.
Onset Basic
Onset Plus
Onset Complete
Click on a commonly asked question to get more information. If your question isn’t listed or you would like more information about our services, please reach out to us through the form below so we can help.
Let’s connect for a complementary consultation to discuss how we can provide a better I.T. Support experience for your organization.
