Onset Plus

Mid-level IT Service

Onset Plus is our mid-level IT service offering. It is designed for growing, stable businesses with 3-10 users that would like to utilize the cloud and have the most reliable technology at their fingertips. This program enables you to leverage the majority of the technical services we offer and also allows us to be there when you need us the most. As an established customer on this plan, there isn’t an additional charge for projects like setting up new computers or an office move.

If something comes up, simply call/text/e-mail us and you’ll receive a prompt response. Support is provided remotely whenever possible, but onsite service is included as needed at no additional charge.

Mid-Level IT Service

Does this plan sound like a good fit for your office?

Onset Basic

Remote Support
User Support
Desktop / Laptop Support
Mobile Device Support
 
 
 
 
 
 

Onset Plus

Remote Support
On-Site Support after Remote Diagnosis
User Support
Desktop / Laptop Support
Mobile Device Support
Network / Peripheral Support
Site Documentation
 
 
 

Onset Complete

Remote Support
On-Site Support
User Support
Desktop / Laptop Support
Mobile Device Support
Network / Peripheral Support
Site Documentation
Server Support
Strategic Planning / Consulting
Weekly On-Site Visits

Not sure which plan is right for you?

Let’s get in touch so we can learn about the needs of your office.