Onset Plus

Mid-level IT Service

Our Onset Plus plan is our most popular offering. It is designed or teams of 5 – 50 users that want a reliable and consistent support experience. A flat monthly fee covers unlimited support for your office. Hassle-free I.T. support with no surprises.

Onset Plus includes the majority of the technical services we offer. If something comes up, simply call/text/e-mail us and you’ll receive a prompt response. Onsite visits are free if we can’t troubleshoot an issue remotely and projects such as setting up new computers or email migrations are included at no-cost for establish Onset Plus customers.

Mid-Level IT Service
Does this plan sound like a good fit for your office?

Onset Basic

Remote Support
Onsite Support: Fixed Cost / Visit
 
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
Cloud Services Administration
IT Security Oversight
Consulting on Business Needs
 
Project Work: Additional Fee
 
 
 
 
 

Onset Plus

Remote Support
Onsite Support: No-Cost in Denver Metro
 
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
Cloud Services Administration
IT Security Oversight
Consulting on Business Needs
Remote Management and Monitoring
Project Work: No-Cost After 180 Days
Network Support
Third-Party Vendor Collaboration
Server Support and Maintenance: Add-On
Virtual Environment Support: Add-On
Annual IT Health Check: On Request

Onset Complete

Remote Support
Onsite Support: No-Cost in Denver Metro
Pre-Scheduled Weekly Onsite Vists
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
Cloud Services Administration
IT Security Oversight
Consulting on Business Needs
Remote Management and Monitoring
Project Work: No-Cost After 180 Days
Network Support
Third-Party Vendor Collaboration
Server Support and Maintenance
Virtual Environment Support
Annual IT Health Check: Comprehensive

Not sure which plan is right for you?

Let’s get in touch so we can learn about the needs of your office.