Onset Plus
Mid-level IT Service
Our Onset Plus plan is our most popular offering. It is designed or teams of 5 – 50 users that want a reliable and consistent support experience. A flat monthly fee covers unlimited support for your office. Hassle-free I.T. support with no surprises.
Onset Plus includes the majority of the technical services we offer. If something comes up, simply call/text/e-mail us and you’ll receive a prompt response. Onsite visits are free if we can’t troubleshoot an issue remotely and projects such as setting up new computers or email migrations are included at no-cost for establish Onset Plus customers.
Does this plan sound like a good fit for your office?
Onset Basic
Remote Support
Onsite Support: Fixed Cost / Visit
User Support
Computer / Peripheral Support
Software and Cloud Services Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
IT Security Oversight
Consulting on Business Needs
Project Work: Additional Fee
Onset Plus
Remote Support
Onsite Support: No-Cost in Denver Metro
User Support
Computer / Peripheral Support
Software and Cloud Services Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
IT Security Oversight
Consulting on Business Needs
Remote Management and Monitoring
Project Work: No-Cost After 180 Days
Network Support
Third-Party Vendor Collaboration
Server Support and Maintenance: Add-On
Virtual Environment Support: Add-On
Annual IT Health Check: On Request
Onset Complete
Remote Support
Onsite Support: No-Cost in Denver Metro
Pre-Scheduled Weekly Onsite Vists
User Support
Computer / Peripheral Support
Software and Cloud Services Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
IT Security Oversight
Consulting on Business Needs
Remote Management and Monitoring
Project Work: No-Cost After 180 Days
Network Support
Third-Party Vendor Collaboration
Server Support and Maintenance
Virtual Environment Support
Annual IT Health Check: Comprehensive
Not sure which plan is right for you?
Let’s get in touch so we can learn about the needs of your office.