Onset Plus

Mid-level IT Service

Our Onset Plus plan is our most popular offering. It is designed or teams of 5 – 50 users that want a reliable and consistent support experience. A flat monthly fee covers unlimited support for your office. Hassle-free I.T. support with no surprises.

Onset Plus includes the majority of the technical services we offer. If something comes up, simply call/text/e-mail us and you’ll receive a prompt response. Onsite visits are free if we can’t troubleshoot an issue remotely and projects such as setting up new computers or email migrations are included at no-cost for establish Onset Plus customers.

Mid-Level IT Service
Does this plan sound like a good fit for your office?

Onset Basic

Remote Support
Onsite Support: Fixed Cost / Visit
Project Work: Additional Fee
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Support
Cloud Services Administration
Cybersecurity Thought Leadership
Consulting on Business Needs
 
 
 
 
 
 

Onset Plus

Remote Support
Onsite Support: No-Cost after Remote Diagnosis
Project Work: No-Cost After 180 Days
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Support
Cloud Services Administration
Cybersecurity Thought Leadership
Consulting on Business Needs
Network Support
Third-Party Vendor Collaboration
Annual Health Check: Basic
Server Support: Add-On
Virtual Environment Support: Add-On
 

Onset Complete

Remote Support
Onsite Support: Weekly Visits + Emergency Support
Project Work: No-Cost After 180 Days
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Support
Cloud Services Administration
Cybersecurity Thought Leadership
Consulting on Business Needs
Network Support
Third-Party Vendor Collaboration
Annual Health Check: Comprehensive
Server Support
Virtual Environment Support
Strategic I.T. Planning

Not sure which plan is right for you?

Let’s get in touch so we can learn about the needs of your office.