Picture of medical professionals looking at a computer.
Comprehensive IT Support

Healthcare

Seamless technology support so your focus stays on patient care.
Comprehensive I.T. Support

Healthcare

Seamless technology support so your focus stays on patient care.
Picture of medical professionals looking at a computer.

Month-to-Month Agreement

Our month-to-month agreements ensure high quality support because service can be cancel at any time.

Flat Rate Fee

Never worry about an unexpected expense. Our services are provided on a flat rate basis with no hourly cap.

Small Business Experts

Our name stands for solutions from the beginning, capturing our founder’s goal of providing a strong foundation for the operations of small businesses.

Why Onset?

A Better IT Experience

Safeguarding Sensitive Patient Data

We Understand the Healthcare Industry

Navigating the IT challenges in the healthcare industry is a daunting task. The importance of protecting sensitive patient data while ensuring operational efficiency can’t be overstated. Onset Solutions is here to help you maintain secure, compliant, and efficient operations.

Our services extend beyond standard IT support. We are experienced in supporting healthcare-specific systems that manage patient records, billing, and other essential tasks. With our team, your software applications will always be up-to-date, secure, and operating efficiently.

Services

Help Desk Support

Address “how do I…” and “this isn’t working” challenges for staff. Includes troubleshooting software and hardware.

Cloud Services Support

Make recommendations based on budget and needs. Configure services and ensure staff has the tools they need for success.

Network Support

Assist with internet connectivity, general infrastructure (firewalls, switches, WiFi, servers) and remote access.

IT Consulting

Serve as a thought leader for business I.T. needs. Advise on file storage, equipment replacements, changing business needs and more.

Security Oversight

Apply software updates, oversee data backups, and monitor equipment status to proactively identify issues.

Remote + Onsite Support

Our team can assist remotely or onsite depending on your needs.​

Proactive and Focused Support

One of the primary elements of our services is our focus on proactive support. We prioritize addressing potential IT issues before they escalate into significant problems impacting your daily operations.

By implementing regular maintenance, system monitoring, and security measures, we ensure that your technology infrastructure remains stable and secure, allowing you to focus on your core business functions.

Stay Ahead of IT Issues with Onset Solutions
Your needs are unique, and so are our solutions

Healthcare organizations, from clinics to private practices, each have their unique IT requirements. Our team at Onset Solutions understands these unique needs and can tailor our offerings to meet your specific demands.

We aim to be more than an IT support provider. We consider ourselves a partner, working closely with you to ensure that your technology infrastructure aligns with and enhances your mission to deliver the highest level of patient care.

Trust, Communication, Collaboration.

We understand the value of strong relationships, especially in small businesses. Our team is always available for support, to answer questions, and to address any concerns. By developing robust relationships with our clients, we work together to ensure your tech infrastructure operates at peak performance.

Plans for all office sizes

Onset Basic

Onset Plus

Onset Complete

Blog Highlights

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Have a question?

Click on a commonly asked question to get more information. If your question isn’t listed or you would like more information about our services, please reach out to us through the form below so we can help.

We focus on data security and privacy by implementing robust measures like encryption, secure access controls, and network monitoring.

Our team is experienced in supporting healthcare-specific systems, coordinating with software vendors where necessary, ensuring they remain up-to-date and function effectively for your staff.
We understand the importance of minimizing downtime in healthcare settings and work to build out redundancy where possible, aim to prevent issues before they arise and resolve problems quickly when they do.

Let's talk about how we can optimize your IT infrastructure.

Contact us for a complimentary consultation.
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