Onset Complete

Full Range Technical Service

Onset Complete is our full-service offering that provides all-inclusive access to the full range of the technical services we offer. It is designed for established companies with complex Information Technology support needs. 

With this service plan, we become a true extension of your team. You will have two of our technicians assigned to your account that you will interact with regularly. Your office will receive a weekly onsite visit on a designated day where we take care of any necessary maintenance items and check-in with staff. If something comes up between weekly visits, simply call/text/e-mail us and you’ll receive a prompt response.

As an established customer on this plan, there isn’t an additional charge for projects like a new server or an office move. Everything is included in the monthly flat rate. This is our most popular program for a reason.

Full Range Technical Service
Does this plan sound like a good fit for your office?

Onset Basic

Remote Support
Onsite Support: Fixed Cost / Visit
 
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
Cloud Services Administration
IT Security Oversight
Consulting on Business Needs
 
Project Work: Additional Fee
 
 
 
 
 

Onset Plus

Remote Support
Onsite Support: No-Cost in Denver Metro
 
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
Cloud Services Administration
IT Security Oversight
Consulting on Business Needs
Remote Management and Monitoring
Project Work: No-Cost After 180 Days
Network Support
Third-Party Vendor Collaboration
Server Support and Maintenance: Add-On
Virtual Environment Support: Add-On
Annual IT Health Check: On Request

Onset Complete

Remote Support
Onsite Support: No-Cost in Denver Metro
Pre-Scheduled Weekly Onsite Vists
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
Cloud Services Administration
IT Security Oversight
Consulting on Business Needs
Remote Management and Monitoring
Project Work: No-Cost After 180 Days
Network Support
Third-Party Vendor Collaboration
Server Support and Maintenance
Virtual Environment Support
Annual IT Health Check: Comprehensive

Not sure which plan is right for you?

Let’s get in touch so we can learn about the needs of your office.