Onset Basic

IT Support for Growing Businesses

Onset Basic is our entry-level service offering. It is designed for growing, stable businesses with 1-3 users that have Information Technology support needs beyond what can be comfortably provided by geek shops or “do it yourself” solutions. This program enables you to leverage many of the technical services we offer at a lower price point. And, when your business grows, we’ll grow with you.

 

If a concern arises, simply call/text/e-mail us and you’ll receive a prompt response. IT support for growing businesses is provided remotely whenever possible, and is capped at 1 hour per month per user, though time may be shared among employees in 15-minute increments. Unused time does not accumulate between months. Onsite support is available for an additional fee.

IT Support for Growing Businesses

Does this plan sound like a good fit for your office?

Onset Basic

Remote Support
User Support
Desktop / Laptop Support
Mobile Device Support
 
 
 
 
 
 

Onset Plus

Remote Support
On-Site Support after Remote Diagnosis
User Support
Desktop / Laptop Support
Mobile Device Support
Network / Peripheral Support
Site Documentation
 
 
 

Onset Complete

Remote Support
On-Site Support
User Support
Desktop / Laptop Support
Mobile Device Support
Network / Peripheral Support
Site Documentation
Server Support
Strategic Planning / Consulting
Weekly On-Site Visits

Not sure which plan is right for you?

Let’s get in touch so we can learn about the needs of your office.