Onset Basic

Remote IT Support for Small Offices

Onset Basic is our entry-level service offering. It is designed for organizations with 1-5 users that have Information Technology support needs beyond what can be comfortably provided by geek shops or “do it yourself” solutions. This program enables you to leverage many of the technical services we offer at a lower price point. And, when your business grows, we’ll grow with you.

This plan covers unlimited remote support and consulting. Onsite support is available for an additional flat-fee should it be needed. If a concern arises, simply call/text/e-mail us and you’ll receive a prompt response. With the flat-rate model, you’ll know just what to expect. It’s one less thing to think about.

IT Support for Growing Businesses
Does this plan sound like a good fit for your office?

Onset Basic

Remote Support
Onsite Support: Fixed Cost / Visit
 
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
Cloud Services Administration
IT Security Oversight
Consulting on Business Needs
 
Project Work: Additional Fee
 
 
 
 
 

Onset Plus

Remote Support
Onsite Support: No-Cost in Denver Metro
 
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
Cloud Services Administration
IT Security Oversight
Consulting on Business Needs
Remote Management and Monitoring
Project Work: No-Cost After 180 Days
Network Support
Third-Party Vendor Collaboration
Server Support and Maintenance: Add-On
Virtual Environment Support: Add-On
Annual IT Health Check: On Request

Onset Complete

Remote Support
Onsite Support: No-Cost in Denver Metro
Pre-Scheduled Weekly Onsite Vists
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
Cloud Services Administration
IT Security Oversight
Consulting on Business Needs
Remote Management and Monitoring
Project Work: No-Cost After 180 Days
Network Support
Third-Party Vendor Collaboration
Server Support and Maintenance
Virtual Environment Support
Annual IT Health Check: Comprehensive

Not sure which plan is right for you?

Let’s get in touch so we can learn about the needs of your office.