When you’re running a small or mid-sized business, IT is just one of many things on your plate. As your business grows, so do the risks and the costs of not having the right support in place. That’s where Onset Solutions’ Protect Plan for IT support services comes in.
Built for businesses that are ready to move beyond break/fix tech help, the Protect Plan offers proactive, people-first IT support services that keeps your business protected, productive, and ready for what’s next.
Most small businesses start with break/fix support where you only call your IT person when something breaks. It’s a purely reactive approach. There’s no planning, no check-ins, and no strategy. Just wait, break, fix, repeat.
The Protect Plan model flips that script. It’s all about building a relationship, not just reacting to issues. With the Protect Plan, you get assigned technicians who know your business, dedicated account management, and regular strategy sessions to help you plan ahead and not just put out fires.
With the Protect Plan, you can call us for the little stuff too. Wondering if a link is safe to click? Need advice on a password-sharing process? That’s the IT support services we are here for.
The Protect Plan is perfect for businesses that are growing or want to grow smarter.
If you’ve moved beyond a “do it all yourself” mindset and are starting to build a leadership team or operations structure, it’s time to think about long-term IT strategy. You want to keep your team productive, minimize downtime, and avoid getting bogged down by tech headaches. You’re ready to focus on your business, not your IT support services, and that’s where we come in.
We’ve been through that growth phase ourselves. We get it, and we know how to help businesses move from “just getting by” to confidently scaling.
The Protect Plan for IT support is built to scale. You only pay for the users you have, and if your team grows or shrinks, the plan adjusts. As you hit bigger milestones, like reaching 50 employees, you unlock additional consulting and strategic planning services to support your next level of growth.
We also offer flexibility with add-ons like backup solutions, cloud security, and advanced consulting when you’re ready for them. You don’t pay for tools you don’t need, but they’re available when the time comes.
This isn’t just about IT support services. The Protect Plan is designed to reduce risk, boost productivity, and protect your business from real-world threats. Here’s a look at what’s included:
Think of this like smart web controls. Advanced Web Protection helps block access to dangerous websites, remote access tools, or domains that are suspicious, like the ones created by hackers. It’s an extra layer of defense that stops threats before they reach your inbox or your team’s devices. If you want to block things like social media or other non-work-related sites, we can do that too.
This tool uses AI to learn your email patterns and flag anything that looks off. Email Threat Protection can prevent costly phishing attacks by analyzing links before you click them and give real-time safety tips right inside the message. This is critical because most targeted cyberattacks, estimated at 75%, start with an email. You also get daily summaries of filtered emails, so you can review and release messages as needed.
A SIEM is a tool that monitors unusual activity on your systems, like an employee forwarding emails to their personal account or logging in from unexpected locations. It helps detect insider threats, policy violations, and early signs of cyberattacks. The Protect Plan includes a lightweight version of SEIM that monitors cloud-based tools like Microsoft 365 or Google Workspace.
While backup services are tailored to each client’s needs, we offer guidance and management for a variety of solutions, including on-site backups and Microsoft 365 backups. It’s not one-size-fits-all, but we help you choose what makes sense, and we manage it for you.
Waiting for something to break is expensive and stressful. Proactive IT support helps keep your team working, your data safe, and your business on track. With the Protect Plan, we’re not just running antivirus in the background. We’re working with you to plan, prevent, and improve.
It’s not about checking a box. It’s about being thoughtful and intentional by setting goals together, reviewing progress, and adjusting the plan as your business evolves. If something ever does go wrong, you’ll be able to say: “We did everything we could to protect ourselves.”
As a local Denver business ourselves, we know how much is riding on every decision. That’s why the Protect Plan for your IT support is designed to give business owners peace of mind. It frees you from having to worry about devices, software choices, cyber threats, or if Bob accidentally deleted the accounting folder.
You won’t waste time Googling solutions or second-guessing your next move. We’ve got your back. You can get involved in high-level strategy, like expanding to new locations or acquiring another business, but you won’t have to handle the technical details.
IT issues frustrate employees and slow down productivity. The Protect Plan helps make onboarding smoother, systems more reliable, and communication more secure. That builds trust in your team and shows your employees that you care about giving them the tools they need to succeed.
We’re not just IT people, we’re partners. We believe in meeting clients where they are and helping them grow smarter. We’re based in Denver and proudly serve local businesses with a people-first approach to technology.
Our team is responsive, proactive, and invested in your success. We’ve walked in your shoes, and we bring that experience to every client relationship.
Ready to grow with confidence? Let’s talk about how the Protect Plan for IT Support services can work for your business. Contact Onset Solutions today and take IT off your plate, so you can get back to doing what you do best.
