Onset Solutions specializes in providing Information Technology Management and Support Services to select companies throughout the Denver Metropolitan Area. The customers for whom we are able to provide maximum value are typically between 10 and 35 computer-using people in size who value collaborative forward moving relationships. We foster an ongoing effective relationship by offering our services through our innovative Flat Rate program, which provides unlimited access to our entire technical service offering, all for a manageable monthly flat rate.  We specialize in a number of areas including:

• End-User Support
• Computer Support
• Network Server Support
• Network Infrastructure Support
• Mobile Device Support
• Vendor Management

By being an Onset Solutions Flat Rate customer, you will partner with a company that has a genuine interest in the success of your organization. Our commitment is to compliment your company’s skills and talents by working in both the foreground and background on your computer and network systems to enable your team to use utilize the best technological tools available to reach their goals.

Since we offer all of our services on a Flat Rate basis, we share a larger percentage of “risk” than what you might find with a typical Information Technology service provider. Our goal is to minimize our mutual risk by bringing your computer network systems to a point of “stabilization” as quickly as possible. Once stabilized, we continue to minimize risk by providing ongoing maintenance and growth services for the life of the relationship.

Onset Solutions guarantees that our services will be performed to the satisfaction of our customers. Because of this, there are no term commitments on our service agreements which can be canceled at any time. We feel that if our customer perceives value from our partnership, they will want to continue to do so. If at any time, the perception of value is lost, then the customer should have the opportunity to meet their needs elsewhere without hassle.