IT Support Programs 

Our IT support programs are designed for small to mid-sized organizations, allowing your office to access the right level of support to meet your needs. With monthly flat rate pricing, we are able to provide IT solutions that truly make sense for your organization.

Take a look below to see what level of service makes sense for your business. For more information, connect with us and we’d be happy to discuss pricing and specific questions about our services.

IT Support Programs

We offer the following IT support programs to best serve your needs.

Onset Basic

Remote Support
Onsite Support: Fixed Cost / Visit
 
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
Cloud Services Administration
IT Security Oversight
Consulting on Business Needs
 
Project Work: Additional Fee
 
 
 
 
 

Onset Plus

Remote Support
Onsite Support: No-Cost in Denver Metro
 
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
Cloud Services Administration
IT Security Oversight
Consulting on Business Needs
Remote Management and Monitoring
Project Work: No-Cost After 180 Days
Network Support
Third-Party Vendor Collaboration
Server Support and Maintenance: Add-On
Virtual Environment Support: Add-On
Annual IT Health Check: On Request

Onset Complete

Remote Support
Onsite Support: No-Cost in Denver Metro
Pre-Scheduled Weekly Onsite Vists
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
Cloud Services Administration
IT Security Oversight
Consulting on Business Needs
Remote Management and Monitoring
Project Work: No-Cost After 180 Days
Network Support
Third-Party Vendor Collaboration
Server Support and Maintenance
Virtual Environment Support
Annual IT Health Check: Comprehensive
Not sure which plan is for you?
Let’s get in touch so we can learn about the needs of your office.