IT Support Programs
Our IT support programs are designed for small to mid-sized organizations, allowing your office to access the right level of support to meet your needs. With monthly flat rate pricing, we are able to provide IT solutions that truly make sense for your organization.
Take a look below to see what level of service makes sense for your business. For more information, connect with us and we’d be happy to discuss pricing and specific questions about our services.
We offer the following IT support programs to best serve your needs.
Onset Basic
Remote Support
Onsite Support: Fixed Cost / Visit
User Support
Computer / Peripheral Support
Software and Cloud Services Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
IT Security Oversight
Consulting on Business Needs
Project Work: Additional Fee
Onset Plus
Remote Support
Onsite Support: No-Cost in Denver Metro
User Support
Computer / Peripheral Support
Software and Cloud Services Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
IT Security Oversight
Consulting on Business Needs
Remote Management and Monitoring
Project Work: No-Cost After 180 Days
Network Support
Third-Party Vendor Collaboration
Server Support and Maintenance: Add-On
Virtual Environment Support: Add-On
Annual IT Health Check: On Request
Onset Complete
Remote Support
Onsite Support: No-Cost in Denver Metro
Pre-Scheduled Weekly Onsite Vists
User Support
Computer / Peripheral Support
Software and Cloud Services Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Email and Calendar Setup
IT Security Oversight
Consulting on Business Needs
Remote Management and Monitoring
Project Work: No-Cost After 180 Days
Network Support
Third-Party Vendor Collaboration
Server Support and Maintenance
Virtual Environment Support
Annual IT Health Check: Comprehensive