IT Support Programs
Our IT support programs are designed for small to mid-sized organizations, allowing your office to access the right level of support to meet your needs. With monthly flat rate pricing, we are able to provide IT solutions that truly make sense for your organization.
Take a look below to see what level of service makes sense for your business. For more information, connect with us and we’d be happy to discuss pricing and specific questions about our services.
We offer the following IT support programs to best serve your needs.
Onset Basic
Remote Support
Onsite Support: Fixed Cost / Visit
Project Work: Additional Fee
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Support
Cloud Services Administration
Cybersecurity Thought Leadership
Consulting on Business Needs
Onset Plus
Remote Support
Onsite Support: No-Cost after Remote Diagnosis
Project Work: No-Cost After 180 Days
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Support
Cloud Services Administration
Cybersecurity Thought Leadership
Consulting on Business Needs
Network Support
Third-Party Vendor Collaboration
Annual Health Check: Basic
Server Support: Add-On
Virtual Environment Support: Add-On
Onset Complete
Remote Support
Onsite Support: Weekly Visits + Emergency Support
Project Work: No-Cost After 180 Days
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Support
Cloud Services Administration
Cybersecurity Thought Leadership
Consulting on Business Needs
Network Support
Third-Party Vendor Collaboration
Annual Health Check: Comprehensive
Server Support
Virtual Environment Support
Strategic I.T. Planning