IT Support Programs 

Our IT support programs are designed for small to mid-sized organizations, allowing your office to access the right level of support to meet your needs. With monthly flat rate pricing, we are able to provide IT solutions that truly make sense for your organization.

Take a look below to see what level of service makes sense for your business. For more information, connect with us and we’d be happy to discuss pricing and specific questions about our services.

IT Support Programs

We offer the following IT support programs to best serve your needs.

Onset Basic

Remote Support
Add-On: Onsite Support at a Fixed Cost / Visit
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Support
Cloud Services Administration
Cybersecurity Thought Leadership
Consulting on Business Needs
 
 
 

Onset Plus

Remote Support
Onsite Support after Remote Diagnosis When Needed
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Support
Cloud Services Administration
Cybersecurity Thought Leadership
Consulting on Business Needs
Network Support
 
 

Onset Complete

Remote Support
Weekly Onsite Visits
User Support
Computer / Peripheral Support
Guidance on Asset Procurement
Equipment Setup / Configuration
Mobile Device Support
Cloud Services Administration
Cybersecurity Thought Leadership
Consulting on Business Needs
Network Support
Server Support
Strategic I.T. Planning / Health Checks
Not sure which plan is for you?
Let’s get in touch so we can learn about the needs of your office.