IT Support Programs 

Our IT support programs are designed for companies with 1-50 users, allowing your office to access the right level of support to meet your needs. With monthly flat rate pricing, we are able to provide IT solutions that truly make sense for your organization.

Take a look below to see what level of service makes sense for your business. For more information, connect with us and we’d be happy to discuss pricing and specific questions about our services.

IT Support Programs

We offer the following IT support programs to best serve your needs.

Onset Basic

Remote Support
User Support
Desktop / Laptop Support
Mobile Device Support
 
 
 
 
 
 

Onset Plus

Remote Support
On-Site Support after Remote Diagnosis
User Support
Desktop / Laptop Support
Mobile Device Support
Network / Peripheral Support
Site Documentation
 
 
 

Onset Complete

Remote Support
On-Site Support
User Support
Desktop / Laptop Support
Mobile Device Support
Network / Peripheral Support
Site Documentation
Server Support
Strategic Planning / Consulting
Weekly On-Site Visits

Not sure which plan is for you?

Let’s get in touch so we can learn about the needs of your office.