Determining the IT solutions for your organization is not an easy task. If you don’t have a designated person on staff devoted to IT, chances are, you solve problems when they arise. While this method (known as “break/fix”) might work currently, it is not a sustainable means of managing your organization’s technology.
If you’re trying to determine the IT solutions your organization needs, here the things you need to consider:
Is your organization currently growing? Are you planning on expanding in the near future? Having an understanding of where your business is going is one of the best ways to determine what IT support you need. If you currently have under 10 employees and no internal server, you will have different needs than an organization with 40 employees and a sophisticated server setup.
Luckily, good IT support is made to grow with your organization. Finding a managed services group you like and can trust can be they key to successful technology management for growing companies.
Does Your Office Have an Internal Server?
Having an internal server can make organizing your company’s important files and data much easier, but it also requires maintenance. If your organization has an internal server, consider IT solutions that include regular, onsite visits to keep your technology up-to-date and running smoothly.
What are Your Current IT Struggles?
Do you have outdated technology? Do programs regularly crash? Is your internet connection slow? Is your screen inundated with pop-ups? Having a solid understanding of what currently isn’t working will help you determine what IT solutions you need. This will also help IT techs/companies understand how they can best service your organization.
What is Your Budget?
Determining how much your organization can spend on managed services is, unfortunately, a deciding factor in what IT solutions you can get. Luckily, there are plenty of companies that specialize in affordable IT plans for non-profits. If you don’t have a specific budget in mind, consider the following:
- How much are you spending on IT support currently?
- What level of support are you receiving for that budget?
- Do you need more support?
- How quickly do you need issues resolved?
- Do you prefer a flat rate plan or a pay-per-project pricing model?
Once you’ve determined what you can spend and what services your organization most needs, you can begin the search for the managed services company that suits you best!